Privacy Policy

Quality Care Global LLC, ("QCG," "We," "Us" or "Our"), and its affiliates, has developed this Privacy Policy ("Privacy Policy") for the benefit of the users ("You," "Your" and "Yourself") of www.qualitycareglobal.com ("Site"). This Privacy Policy summarizes how Quality Care Global handles the Personal Information that You voluntarily provide when You use the Site and that We may automatically collect when You visit the Site.

Kindly be aware that any material you contribute to the Site, such as reviews, photos, videos, inquiries, feedbacks, or profile modifications, will be considered as published content and will be accessible to the public worldwide.

We will display the submitted content on the Site and reserve the right to distribute it through other third-party sites and services at our discretion. Upon registering for an account on the Site or accessing it, you acknowledge acceptance of the terms set forth in this Privacy Policy. By doing so, you consent to the collection, use, disclosure, and retention of your personal information as described in this policy.

This privacy policy covers this Site. It applies whether you're simply browsing or have registered for an account as a user or health care provider. The policy also extends to information exchanged via email, text, and other electronic messages. Additionally, we have crafted a comprehensive cookie policy, which is an integral part of this privacy policy. These policies are subject to updates. Your continued use of the Site after the Effective Date for any such changes to the Privacy Policy will be deemed conclusively to constitute Your acceptance of and agreement to the changed Privacy Policy.

The Site is controlled and operated by QCG from its offices within the United States. Therefore, this Privacy Policy, and how QCG handles the information you provide voluntarily or automatically collect, is governed by United States federal and state laws.

We do not represent that the Site is suitable or available for use outside the United States. Users accessing the Site from territories where its contents are illegal are responsible for compliance with local laws.

What information do we need from you?

As a data controller, we collect personal information from you when you visit our site or register to access your account. "Personal information" in this Privacy Policy refers to any data pertaining to an identified or identifiable individual, excluding publicly accessible government records or information posted on the site, as well as de-identified or aggregated consumer data.

If you are accessing, using, or browsing this site on behalf of another individual or entity, you affirm that you are at least 18 years old, declare that you are authorized to act on their behalf, including submitting and receiving any personal information, and understand that we may rely on your representation of authorization. In this Privacy Policy, "You," "Your," and "Yourself" refer to both the natural person or entity and you acting on their behalf.

We collect location information through your internet browser and IP address to provide relevant content based on your location and manage site access. You must provide identifiable personal information, including your full name, address, telephone number, email address, gender, date of birth, social background, and any known health conditions or medical requirements. You can disable browser location data collection and usage through your browser settings.

QCG may obtain Personal Information about you from third parties, and we may merge de-identified information with Personal Information. We will regard the merged data as Personal Information, consistent with this Privacy Policy.

We may disclose your Personal Information

We share information with third parties like marketers, advertisers, and health service providers as agreed. If required by law, including laws outside your country, QCG may disclose information. We also work with service providers for website administration, surveys, and technical support. Comments or reviews posted on our Services may be publicly available.

With appropriate consent, we may share your Personal Information with third-party marketing partners who may contact you via various communication methods for marketing purposes. In certain cases, you may have the option to receive further communications from specific advertisers. If you consent, your information will be managed by the advertiser's privacy policy. Your information may also be transferred in the event of ownership changes or similar transactions. However, QCG is not responsible for the activities or privacy policies of third parties with whom your information is shared.

We share data with advertising platforms like Google and social networks such as X, LinkedIn, and Snapchat to target existing users with relevant ad campaigns. This includes sharing a unique code (e.g., hashed email) to match against existing users and identify potential audiences. We use services like Google Ads’ Customer Match, LinkedIn Matched Audiences, and Custom Audiences. Alongside our own ads, we may also feature third-party ads within our Services, tailored to user interests. Your IP address, operating system, and device type may be used to provide relevant ads, ensuring they display correctly on your device.

"Registration Information" refers to the personal details QCG collects when you voluntarily register as a user on their website. This includes your name, email address, and other necessary information for registration. Providing this information once during the initial registration saves you from entering it repeatedly. QCG may also share this Registration Information with select third parties to enhance user experience through additional services and programs on the site.

We may share Your Registration Information with marketing partners you've authorized for electronic delivery, telemarketing, and direct mail. Additionally, we engage third parties to enhance our Site, marketing efforts, and e-commerce transactions. These may include authorized contractors and consultants ('Agents'), who only access Your Personal Information as necessary to improve QCG's services and offerings.

QCG reserves the right to share or transfer Your Registration Information or other Personal Information as deemed necessary: to comply with legal requirements or requests, enforce terms and conditions, protect operations, rights, safety, or property, or cooperate with law enforcement in investigations, fraud prevention, or emergencies.

Other Important Information

Our Commitment to Data Security

QCG employs commercially reasonable physical, managerial, and technical safeguards to maintain the integrity and security of your personal information. For instance, as a measure to protect your privacy and security, we undertake reasonable steps, such as requesting a "strong password," to authenticate your identity before granting profile access or facilitating corrections. Additionally, we verify users' email addresses during registration with an OTP (One-Time Password) to ensure that the email address truly belongs to them.

It is your responsibility to maintain the confidentiality of your strong password and account information at all times. While we endeavor to ensure the security of your information upon receipt, we cannot guarantee its absolute security against breaches. Following the receipt of your information, QCG diligently makes commercially reasonable efforts to safeguard it. However, it is important to note that despite these efforts, your information may still be subject to potential access, disclosure, alteration, or destruction due to a breach of any of our physical, technical, or managerial safeguards.

To submit an opt-out request, click here: “Do Not Sell or Share My Personal Information”

The Washington Consumer Health Data Privacy Policy ("Privacy Policy") outlines how Quality Care Global LLC ("QCG," "we," "us," or "our") and its affiliated entities handle consumer health data in compliance with Washington's My Health My Data Act ("MHMDA").

This Policy pertains, with certain exceptions, to personal information that is linked or reasonably linkable to you and that identifies your past, present, or future physical or mental health status as defined by the WMHMDA. It applies if you are a resident of Washington or an individual whose information is collected in Washington, and we refer to this data as "Washington consumer health data." Please note that this Policy does not cover personal information not subject to the WMHMDA, including information specifically exempted from the WMHMDA, such as protected health information governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations.

We may collect or receive various categories of consumer health data,

Though not all will apply to every individual. This includes information on health conditions, treatments, surgeries, medications, bodily functions, vital signs, symptoms, diagnoses, diagnostic testing, reproductive or sexual health, biometric data, precise locations indicating health services or supplies, and intentions to seek health care. Additionally, we may use derived or extrapolated data to associate an individual with the aforementioned categories.

Use of Your Washington Consumer Health Data

We primarily collect and use Washington consumer health data to provide you with the requested products or services, including maintaining our services, communicating with you, troubleshooting, improving our services, personalizing your experience, authenticating your identity, and supporting essential business operations. We also use this data to comply with legal obligations and respond to legal processes. Additionally, we may use your health data for purposes for which we obtain your consent as required by the WMHMDA, such as marketing, surveys, or any other lawful purpose specified in the consent. Furthermore, we use this data to prevent and respond to security incidents, identity theft, fraud, harassment, malicious activities, and other illegal actions under Washington state or federal law. We also aim to preserve system integrity and security and to investigate and prosecute illegal actions. Lastly, we may de-identify or anonymize your health data so it cannot be reidentified, allowing us to use this de-identified data for any lawful purpose permitted by applicable law.

Sharing Your Washington Consumer Health Data

We may disclose the various categories of Washington consumer health data outlined in this Privacy Policy under specific circumstances. This includes sharing data to fulfill your product or service requests, with your explicit consent, or for security-related purposes as detailed above. Additionally, we may share this data with our brands, subsidiaries, and affiliates to ensure seamless service delivery and customer support. Furthermore, we may engage service providers to assist in delivering our services effectively, necessitating the sharing of relevant health data. In the event of a business transfer, such as a merger or acquisition, we may also share your health data to facilitate the transition process. Rest assured, we prioritize the protection and confidentiality of your health information in all sharing activities.

Sharing of Washington Consumer Health Data with Third Parties

In the course of our operations, we share Washington consumer health data with various categories of third parties as necessary to fulfill specific purposes. These include service providers who act on our behalf, such as customer support entities and system security providers, requiring access to data for designated functions. Financial institutions and payment processors are also recipients of payment and transactional data for processing, fraud prevention, and related financial services. In corporate transactions like mergers or acquisitions, consumer health data may be disclosed. While we currently do not share data with affiliates, disclosures to government agencies occur when legally required, in response to valid legal requests or court orders, or to aid law enforcement investigations. Additionally, data may be provided to other third parties when necessary for legal compliance, rights protection, or service provision. Importantly, we refrain from selling consumer health data without separate written authorization. Furthermore, by default, we do not share data with third parties for cross-website tracking unless expressly authorized in writing. However, third parties may still collect data through browser or device settings, independent of our practices. We advise reviewing third-party privacy notices for details and opting out of such collection if desired.

Exercising Your Rights Regarding Washington Consumer Health Data

As a resident of Washington, you have the option to (1) request access to your consumer health data; (2) verify whether we have disclosed or sold your consumer health data; (3) delete your consumer health data; or (4) withdraw your consent or authorization concerning such data. To initiate these requests, you can contact us:

Quality Care Global LLC
info@qualitycareglobal.com
3 Columbus Circle
New York, NY 10019
U.S.A.

You may be required to submit proof of your identity for these requests to be processed. We will not be able to comply with your request if we are unable to confirm your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

QCG presents this Cookie Policy to explain how cookies and similar technologies ("Cookies") are utilized when you visit our websites. The QCG Platform encompasses any website with the domain or subdomain that includes ".qualitycareglobal.com," emails we send within the same domain, text messages from QCG's authoritative number or "Quality Care Global" identifier, third-party websites with advertising arrangements, and any services displaying this Cookie Policy. This policy outlines what these technologies are, how they may be used, and the options you have to control their usage.

QCG reserves the right to change this Cookie Policy at any time at its discretion. If changes are made, we will post them on the Site to ensure you're informed. Your continued use of the Site after the Effective Date for any such changes will signify your acceptance of the updated Cookie Policy. Thus, it's advisable to review this policy regularly. If any personal information is collected through Cookies, our Privacy Policy applies in conjunction with this Cookie Policy.

What does "Cookies" and "Web beacons" mean ?

A "Cookie" is a text file sent by a website to a visitor's browser and stored on your computer, mobile phone, tablet, or other connected device ("Device"). Cookies store information about your visit and usage of our Site or other websites, making this information available to us or third parties, and enabling us to provide you with functionalities on our Sites.

‘’Web beacons’’ also known as clear gifs or pixel tags, are tiny electronic files found on web pages that track user visits and gather statistics and analytics, such as content popularity and system integrity verification.

Why are we using Cookies?

We use cookies to ensure secure browsing, verify subscriber credentials, enhance the browsing experience, and improve site functionality. Cookies help remember information so you don't have to re-enter it and provide personalized content aligned with your interests. Additionally, we use cookies to monitor the effectiveness of marketing campaigns and track participation in promotions and giveaways.

We are receiving Information from you:

When patients register on our site, they provide their full name, email, and password. Care providers also provide their full name, email, password, and care provider type (doctor/institution). We collect location, IP address, and device type for all users without explicitly asking for this information. Users may share additional personal details through forms, purchases, promotions, or giveaways. Interactions through messages or comments involve sharing personal data, and publicly posted information may be visible to others. Features like reviews and comments display your account to other users. Reporting site issues or bugs may also involve providing personal information. While we prioritize privacy and security, we cannot control how others may use shared information.

What kind of Cookies are used on our site?

We use a variety of Cookies to enhance your experience on our site. Firstly, Strictly Necessary Cookies are essential for providing our services, preventing fraudulent activity, and ensuring security. Without these, certain features may not be available. Secondly, Functionality and Preference Cookies allow us to customize the site based on your choices and preferences, such as user settings. Performance Cookies help us track site usage, assess performance, and improve functionality. Targeting Cookies are used to display tailored advertisements based on user interests, while Social Media Cookies enable easy login and content sharing through social media accounts.

How long will cookies stay on Your device?

Cookies can persist on your computer or mobile device for varying durations. QCG employs both session cookies and persistent cookies. Persistent cookies endure even after you close your browser and may be utilized by your browser in subsequent visits to the site. Instructions for removing persistent cookies can typically be found in your web browser's help file. Conversely, session cookies are temporary and vanish once you close your browser.

How can you control and delete cookies?

You have the option to accept or reject cookies. Most browsers allow you to adjust settings to prevent websites from placing cookies on your device. However, if you opt out of cookies, some site features may not function fully, and essential cookies cannot be opted out of. You can block cookies through opt-out links provided or by adjusting your browser settings. For detailed instructions on blocking or deleting cookies, refer to your browser's support resources.