How do I bill international patients?
As a Quality Care Global (QCG) provider, you can bill international patients directly while leveraging our provider dashboard to coordinate payment details. QCG supports your billing process with secure communication tools and applies a commission or leads subscription for platform use. Here’s how to bill international patients effectively.
How billing works
Providers set their own rates and manage payments directly with patients:
- Customized rates: You determine fees for treatments, consultations, or additional services, which you share with patients.
- Direct payments: Patients pay you using your preferred method (e.g., bank transfer, online payment platforms).
- QCG’s model: QCG applies a commission on bookings or a leads subscription fee for patient connections. Learn more at qualitycareglobal.com/business.
Managing billing through the dashboard
The provider dashboard streamlines billing coordination:
- Access the dashboard: Sign in at dashboard.qualitycareglobal.com/login. After signing up at dashboard.qualitycareglobal.com/register, you’re logged in automatically—no immediate sign-in needed.
- Share costs: Communicate treatment costs or invoices via secure messaging during appointment discussions or virtual consultations (see our virtual consultations guide). Respond to messages within 1–2 business days.
- Provide payment details: Use dashboard messaging to share payment instructions (e.g., bank details, payment links) and confirm receipt of payments.
- Track communications: Monitor billing-related messages in the dashboard’s messaging section to keep records organized.
- Address inquiries: Respond to patient questions about billing promptly via the dashboard for clarity.
Role of your case manager
Your assigned case manager supports you with:
- Billing guidance: Assistance communicating payment processes or integrating billing into your workflow.
- Patient coordination: Help resolving payment disputes or clarifying international billing questions.
- Platform fees: Support understanding QCG’s commission or leads subscription model.
New to QCG? Submit a contact form at qualitycareglobal.com/contact to start onboarding and get your case manager assigned. Our team responds within 24 hours.
Tips for billing international patients
- Be clear: Share itemized cost estimates during consultations or messaging to ensure transparency (see our patient booking guide).
- Specify payment methods: Clearly state accepted methods (e.g., bank transfers, PayPal) and currency preferences upfront.
- Account for international factors: Consider currency exchange rates or bank fees, and communicate these to patients.
- Track records: Use the dashboard to save billing communications for reference and compliance.
Why QCG supports efficient billing
Our provider dashboard enables secure, direct communication with patients, giving you control over billing while QCG’s commission or leads subscription supports platform access. With case manager support, you can manage international payments confidently.
Questions about billing? Contact your case manager or start onboarding to join QCG!