Canceling or rescheduling appointments?
At Quality Care Global (QCG), we understand that plans can change, and we make it easy to cancel or reschedule your appointments with providers. Our platform and support team help you manage these changes smoothly, ensuring you stay in control of your healthcare journey. Here’s how it works.
Can I cancel or reschedule?
Yes, you can cancel or reschedule appointments with providers on QCG’s platform, subject to the provider’s specific policies. Most providers allow changes, but notice periods or fees may apply, depending on their terms.
How to cancel or reschedule
Follow these steps to update your appointment:
- Check your appointment: Review your appointment details on the QCG platform, accessible after booking (see our virtual consultations guide).
- Contact the provider: Create a free account at qualitycareglobal.com/register to message your provider about canceling or rescheduling. Returning users, sign in at qualitycareglobal.com/login. Providers typically reply within 1–2 business days with instructions or new availability.
- Ask QCG for help: If you need assistance, submit a contact form at qualitycareglobal.com/contact or request a callback via “Match Me Now” at qualitycareglobal.com. Our 24/7 support team responds within 24 hours to guide you through the process.
- Confirm changes: Once approved by the provider, update your travel or care plans as needed (see our visa applications guide).
Understanding provider policies
Each provider sets their own rules for cancellations and rescheduling:
- Notice periods: Some providers require advance notice (e.g., 24–48 hours) to avoid fees.
- Fees: Certain providers may charge a cancellation fee, especially for late changes, which they should disclose upfront (see our hidden fees guide).
- Rescheduling options: Providers often offer alternative dates or times, which you can coordinate via messaging or consultations.
To learn a provider’s policies, message them or discuss during a virtual consultation.
Tips for managing changes
- Act early: Contact your provider as soon as possible to increase flexibility and avoid fees.
- Save communications: With an account, favorite provider messages or appointment details for easy reference.
- Check travel plans: If traveling, update flights or accommodations to align with new appointment dates (see our companion guide).
- Ask for clarity: Confirm any fees or conditions with your provider to stay informed.
Why QCG supports flexibility
We know life can be unpredictable, so our platform and 24/7 support team help you coordinate with providers to cancel or reschedule appointments without hassle, keeping your care on track.
Need to change an appointment? Contact us or message your provider today!