What if I have complications?
At Quality Care Global (QCG), we’re here to support you if you experience complications after your treatment. While your provider handles medical care, our platform and 24/7 support team help you coordinate with providers to address any issues quickly and effectively. Here’s how we assist if complications arise.
What are complications?
Complications are unexpected health issues that may occur after a procedure, such as infections, pain, or other recovery challenges. Your provider is responsible for diagnosing and treating these, but QCG helps you stay connected and supported throughout the process.
How QCG helps with complications
We facilitate communication and coordination to ensure you get the care you need:
- Provider contact: Use our platform to message your provider or schedule follow-up consultations to discuss complications (see our virtual consultations guide).
- Urgent support: Our 24/7 support team can assist with urgent inquiries or help you reach your provider. Submit a contact form at qualitycareglobal.com/contact or request a callback via “Match Me Now” at qualitycareglobal.com. We respond within 24 hours, prioritizing urgent issues.
- Care coordination: We help arrange additional appointments or follow-ups, ensuring you stay on track with your recovery (see our post-op care guide).
Steps to address complications
- Contact your provider: Create a free account at qualitycareglobal.com/register to send secure messages to your provider about your symptoms or concerns. Returning users, sign in at qualitycareglobal.com/login. Providers typically reply within 1–2 business days, but note “urgent” for faster responses.
- Schedule a follow-up: Request a virtual or in-person consultation to evaluate your complications and discuss next steps.
- Reach out to QCG: If you need help contacting your provider or coordinating care, use qualitycareglobal.com/contact or the “Match Me Now” callback at qualitycareglobal.com.
- Follow provider guidance: Adhere to your provider’s recommendations for treatment, medications, or additional care to resolve complications.
Tips for managing complications
- Act quickly: Report symptoms to your provider as soon as possible to prevent worsening conditions.
- Be specific: Describe your symptoms clearly when messaging or consulting to help your provider assess the issue.
- Save communications: With an account, favorite provider messages or care instructions for easy reference.
- Plan for follow-ups: If traveling, arrange local or virtual care as needed (see our canceling or rescheduling guide).
Why QCG supports you
Complications can be stressful, but our free platform and dedicated support team ensure you’re never alone. We help you connect with providers and coordinate care to address issues promptly, keeping your recovery on track.
Experiencing complications? Contact us or message your provider today!